Imprint / Terms and Conditions

Privacy Policy / Imprintzprovisions

introduction

In this privacy policy we set out our practices with respect to the information collected from users who access our website at www.da-sound.de (“website") or otherwise provide us with personal data within the meaning of the General Data Protection Regulation (GDPR) (collectively: "user“).

User rights

You have the following rights:
  1. Request confirmation as to whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and additional information
  2. Request a copy of the personal data you have voluntarily provided to us in a structured, common and machine-readable format
  3. Request correction of the personal data we hold about you
  4. Request deletion of your personal data
  5. Object to the processing of your personal data by us
  6. Request that we restrict the processing of your personal data
  7. Submit a complaint to a supervisory authority

Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at:info[at]da-sound.de

storage

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other information in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate information at any time and at our sole discretion.

Basis for data collection

The processing of your personal data (i.e. any data that allows you to be identified by reasonable means) is necessary to fulfil our contractual obligations to you, to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other handling of your personal information as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website (“Non-personal data”). We do not know the identity of the user from whom non-personal information was collected. The non-personal information that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data , i.e. data that identifies an individual or can be identified through reasonable measures. Such data includes:
  • Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), and other data resulting from your activity on the Website.
  • Your name, email address or telephone number by entering it into our contact form so that we can contact you.

How do we receive information about you?

We obtain your personal data from various sources:
  • You provide us with such data voluntarily, for example when registering on our website.
  • We receive such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

How is the data used? To whom is the data passed on?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:
  • To communicate with you (sending notices regarding our services, providing technical information and, if necessary, processing customer service requests)
  • To create and send offers, invoices, delivery notes
We may also disclose information when we have a good faith belief that doing so is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or enforce our own legal claims or defend against the claims of others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. When you post information on other websites or disclose information to third parties on the Internet, different terms may apply, so please always read the terms and conditions and privacy policies carefully when you disclose information.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to persons other than our officers and employees, including third parties to whom we disclose information as described in this Privacy Policy.

How do we protect your data?

We implement the security measures on the website with great care and protect your data.We use industry-standardProcedures and policies to ensure the protection of the data collected and stored and prevent the unauthorized use of such data.Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.

Minors

Protecting children's data is particularly important online. The website is not designed for children and is not directed at them. Use of our services by minors is only permitted with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at info[at]da-sound.decontact us.

Updates or changes to this privacy policy

We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last Modified". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed your agreement to be bound by the modified terms.

How to contact us / Operator of the site and responsible in accordance with §55, paragraph 2 RStV

da-sound
Owner: Carsten Helfrich
Wormser Str. 23
64319 Pfungstadt

Last modified on15.04.2019
General terms and conditions for the rental of sound and lighting systems

§ 1 General rights and obligations of the contracting parties
1. The landlord undertakes to rent the rental object to the tenant for the agreed rental period.
2. The tenant undertakes to use the rental object only for its intended purpose, to carefully observe the relevant regulations for use, to pay the rent as agreed, to treat the rental object properly and to return it in proper condition at the end of the rental period.
3. The tenant undertakes to inform the landlord of the respective location of use of the rental items.

§ 2 Handover of the rental object, cancellations, delay of the landlord
1. The lessor must hand over the rental object in perfect and operational condition with the necessary documents (operating instructions).
2. An agreed rental (booking) can be cancelled free of charge up to 24 hours before the start of the rental. If cancelled less than 24 hours before the start of the rental, 50% of the agreed rental price will be charged as a cancellation fee. Bookings that are not cancelled (no collection) will be charged with 100% of a day's rental as loss of rental (compensation).
3. If the landlord is late in handing over the property at the start of the rental period, the tenant can demand compensation. In the event of minor negligence on the part of the landlord, the compensation for each day of use is limited to a maximum of the daily rental price. After setting a reasonable deadline, the tenant can withdraw from the contract if the landlord is still late at that time.

§ 3 Defects upon handover of the rental object
1. The tenant is entitled and required to inspect the rental property before the start of the rental period and to report any defects. The landlord must inform the tenant of any known defects upon handover.
2. Defects that could not be detected at the time of handover must be reported in writing (email, etc.) or by telephone immediately after discovery or commissioning.

§ 4 Rental price and payment, deposit/security
1. The rental calculation is based on an average usage time of 6 hours per day of use. Billing is based on the rental rates stated in the price list.
2. Prices include 19% VAT.
3. Unless otherwise agreed, the rental price is due upon collection/handover.
7. For the first rental (new customer), a deposit of up to €500 may be due in justified cases. The deposit will be refunded after the rental item has been returned in good condition.

§ 5 Termination of the rental period and return of the rental object
1. The return delivery must take place at the time agreed in the rental agreement.
2. The tenant is obliged to notify the landlord in good time of any delayed return of the rental item.
3. The rental period ends on the day on which the rental item, with all parts required for its commissioning, arrives in the lessor's warehouse or at another agreed destination in proper and contractual condition, but at the earliest upon expiry of the agreed rental period.
3. The tenant must return the rental item in working order and in good condition. Any dirt must be removed before return, otherwise a cleaning fee of €40/hour will be charged depending on the effort involved. The tenant is liable for any damage - depending on the extent of the damage - up to the replacement value.

§ 6 Late return of the rental object
1. The tenant is immediately in default if the agreed return delivery date is exceeded, even if this was previously notified in accordance with Section 5, Paragraph 2.
2. If the rental item is not returned on the agreed day before closing time, an additional full daily price will be due for each calendar day.
3. If the landlord incurs losses due to the tenant's delay, claims for damages can be asserted.

§ 7 Further obligations of the tenant
1. The tenant may not transfer the rental object to a third party, nor assign rights arising from this contract or grant any right of any kind to the rental object.
2. The tenant must take appropriate measures to protect the rental property against theft.
3. The tenant must inform the landlord of all accidents and await his instructions. In the event of accidents involving personal injury or theft, the police must be called.
4. If the tenant culpably violates the above provisions 1 to 3, he is obliged to compensate the landlord for all damages resulting from this.

§ 8 Loss of the rental object
1. If it is impossible for the tenant to comply with his obligation to return the rental object pursuant to Section 9 No. 3 due to his own fault or for technically compelling reasons, he shall be liable to pay compensation.

§ 9 Other provisions
1. Any deviating agreements or additions to the contract must be made in writing.
2. Should any provision of this contract be invalid, this shall not affect the remaining provisions of the contract.
3. The place of performance and exclusive jurisdiction for all claims is Darmstadt.

Status: 01.01.2023
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